Formal Stage:
If the concern is not resolved at the informal stage the family must put the concern in writing and email the relevant Head of School, who will be responsible for its investigation. The family should include details which might assist the investigation, such as names of people involved, dates and times of events, and copies of relevant documents. In addition, the Head of School may meet with the family to clarify the concern. The Head of School will collect such other evidence as he/she deems necessary. Following investigation, the Head of School will feedback the outcome to involved parties.
Christine Armstrong– Head of Primary
Ruth Young – Head of Secondary